At Hush Puppies Clothing Sale at Stylish Kid Clothes, we understand that kids grow fast and styles change faster! That’s why we’ve created a parent-friendly returns process for our quality children’s clothing. If those adorable boots didn’t fit or the jumper wasn’t quite right, we’ll make it easy to exchange or return.

Key Points at a Glance

  • 15-day window to return from delivery date
  • Free exchanges on all eligible items
  • Original tags attached and items unworn/unwashed
  • Refunds processed within 5 business days
  • Note: Multipacks must be returned complete

Our Simple Returns Process

Step 1: Initiate Your Return

Email our customer care team at [email protected] within 15 days of receiving your order. Use our handy template below:

Subject: Return Request – Order #[Your Order Number] Dear Hush Puppies Team, I would like to request a return/exchange for my recent order (#[Your Order Number]). Item(s) to return: – [Product Name] (Size: [Size], Color: [Color]) – [Repeat for additional items] Reason for return: [Fit/Quality/Change of Mind/etc.] I would prefer: [Refund/Exchange for Size [New Size]/Exchange for [New Product]] Please advise next steps. Best regards, [Your Full Name] [Your Contact Number]

Step 2: Package Your Items

Once approved, securely pack your return with:

  • All original tags attached
  • Items in original condition (unworn, unwashed)
  • Original packaging if possible
  • The returns slip we’ll email you

Step 3: Ship Your Return

Send your package to:

Hush Puppies Clothing Sale Returns
51 Argyle St
Glasgow, GB G7R 1ZI

Return shipping costs: Customers are responsible for return shipping unless the return is due to our error.

Refund Information

  • Processing Time: 5 business days after we receive your return
  • Method: Original payment method (credit card/PayPal)
  • Deductions: Original shipping fees are non-refundable

Exchange Information

  • Exchanges are free (customer pays return shipping only)
  • We’ll ship your new item once we receive your return
  • If the new item costs more, we’ll invoice the difference
  • If it costs less, we’ll refund the difference

Non-Returnable Items

To keep all our little customers safe and hygienic, we cannot accept returns on:

  • Nightwear & Pyjamas (for hygiene reasons)
  • Occasionwear with removed tags or signs of wear
  • Multipacks with missing items

Still Have Questions?

Our parent-run customer service team understands the challenges of shopping for growing kids! Email us at [email protected] and we’ll help sort any sizing issues or product questions.

Thank you for shopping with Hush Puppies Clothing Sale at Stylish Kid Clothes – where we combine quality children’s fashion with parent-friendly service!